Control charts have two general uses in an improvement project. Undeniably, the most common application is as a tool to ...

As 2021 wraps up, it’s time for companies to begin their strategic planning for 2022. In most cases, this means the executive team is going to set some top-line objectives as a way to guide planning.

An out-of-control action plan is a contingency plan for worst-case scenarios. OCAPs are best when you have complex processes ...